Privacy Policy
At Proexia we are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: September 2026
1. Data Controller
Proexia, located in the Greater Metropolitan Area (GAM), Costa Rica, is responsible for processing personal data collected through this website and our official communication channels.
2. Information We Collect
We may collect information you voluntarily provide through contact forms, emails, or phone inquiries, including: full name, email address, organization/company name, phone number, and details regarding your consulting inquiry or project. We may also collect technical browsing data such as IP address, browser type, and visited pages for statistical purposes.
3. Use of Information
We use the collected information exclusively to: respond to your inquiries and requests, prepare tailored consulting proposals and quotes, manage business and contractual relationships with clients, send relevant communications about our process improvement and quality management services, and ensure proper technical operation of our website.
4. Security & Confidentiality
We implement appropriate technical, administrative, and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
5. Third-Party Sharing
Proexia does not sell, rent, or trade personal data to third parties. We only share information with trusted service providers (such as web hosting and transactional email platforms) that act on our behalf under strict confidentiality obligations.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable commercial and legal obligations.
7. Your Rights
Under applicable data protection regulations, you have the right to access, rectify, update, or request the deletion of your personal data, as well as withdraw consent previously granted. To exercise these rights, please contact us at solutions@proexia.com.
8. Cookies & Tracking Technologies
This website may use technical and analytical cookies to improve navigation experience, remember language preferences, and analyze traffic anonymously. You can configure your browser to reject or delete cookies at any time.
9. Policy Updates
We reserve the right to update this Privacy Policy periodically to reflect legal changes or shifts in our business practices. Any amendments will be posted on this page with the updated revision date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: